- During the tour, having Euros is sufficient for shopping and spending in all countries included in the program. The guide will assist with currency exchange in regions where local currency is used.
- Comfortable walking shoes or sports shoes should be preferred during the trip. It is advisable to bring a light sweater or similar clothing for the evening.
- In our tours, a rotation (seat change) is applied daily in seat planning, and a fixed seat or front seat guarantee is not provided. Seat changes are organized by the vehicle guide.
- When entering Turkey from abroad, a minimum stay of 3 days is required to bring items (alcohol, cigarettes, etc.)
- The free shop shopping limit when entering Turkey from abroad is: Cigarettes: 3 cartons, Alcoholic Beverages: 1 liter of alcoholic beverage (excluding alcoholic beverages with more than 22% alcohol, wine, and champagne), Alcoholic Beverages: 2 liters of alcoholic beverage (including alcoholic beverages with less than 22% alcohol, wine, and champagne), Perfume: 600 ml, Makeup or Skin Care Products: 5 items, Chocolate and Candy: 2 kg, Coffee: 1 kg, Tea: 1 kg.
- Guides may make changes to the program flow based on weather and road conditions, provided that they show all specified places in the program.
- Guests registered for the tour have the right to cancel for free up to 30 days prior. In case of cancellation less than 30 days before the tour date, a 30% penalty is applied. If cancellation occurs 20 days or less before, a 100% penalty is applied. Documents such as hospital reports and workplace permission papers obtained from authorities in Turkey, as well as cancellations of accommodations and services abroad, will unfortunately not be accepted.
- Our tour program is organized with a minimum participation of 25 people. If sufficient participation is not achieved for the trip, the last cancellation notice date is 20 days before the tour departure. Tours canceled due to insufficient participation will be notified by Viyatravel.
- In cases where only category information is given without specifying names in the tour program, and/or in situations where options are available for the same destination, the hotels will be announced by Viyatravel 2 days before the trip.
- During periods such as fairs, congresses, concerts, events, and sports tournaments, hotels may be located at distances greater than the indicated kilometers. In such cases, Viyatravel will provide information 15 days prior to the departure date of the tour.
- Triple rooms are subject to availability and in these types of rooms, the bed assigned to the 3rd person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds consist of types known as pull-out and coach beds, participants in reservations for the 3rd person and/or child accept the possibility of crowding and the type of bed in the rooms. Child discounts are valid for one child in the appropriate age group staying with 2 adults.
- Breakfasts included in the tour are served in accordance with the breakfast culture of the country being visited and generally consist of limited menu items such as butter, jam, bread, tea, or coffee, and may be served in a separate hall allocated for the group.
- Panoramic city tours included in the tour package are organized for the general introduction of cities and are conducted as panoramic tours from inside the vehicle. They do not include museum or archaeological site entrances and are a maximum of 2-3 hours long. Viyatravel is not responsible for the inability to conduct these tours if local authorities do not allow visits due to closed roads or any event, or if weather conditions make it impossible to conduct the tour. Some tours may be conducted by public transport or on foot where closed roads or restrictions on vehicle entry are enforced.
- During border crossings by road, waiting times at customs checkpoints may exceed standards. Viyatravel cannot be held responsible for any inconveniences arising from these waiting periods.
- Extra tours are organized by local Viyatravel with a minimum participation requirement of 20 people. If sufficient numbers are not met, excursions cannot be conducted, or extra excursion prices, content, and vehicles used may vary depending on the number of participants. Additionally, the days and times of the tours may be changed by the guide based on whether the museums and archaeological sites to be visited are open or closed and weather conditions.
- Participation in extra tours is at the participant's discretion and is not mandatory. Passengers who do not wish to participate in extra tours agree to wait at a suitable rest facility along the way. These passengers will be dropped off at the rest facility before the extra tour begins and will be picked up from the point they were left once the tour is completed.
- For air tours, check-in and boarding procedures must be performed personally by the guest at the respective airline counters at airports or online before the flight.
- Viyatravel is not responsible for passengers who are not present at the airport at the times announced by Viyatravel for participation in the tour, who do not complete the check-in and boarding processes on time, or who do not board after completing these processes. All costs for new round-trip flight tickets and transfers in the destination region for participants who miss their flights will be their responsibility.
- Viyatravel acts as an intermediary between the airline and the passenger, and is subject to the 28.09.1955 Hague Protocol. There may be delays in scheduled and charter flights, or changes in times before the trip and flight may occur. Viyatravel is obliged to notify these changes as soon as possible. The passenger accepts the risk of changes in time when purchasing the trip. Children aged 0-2 do not pay airport taxes or service fees.
- The types of vehicles used in our tours are classified based on the number of participants as follows. The vehicle types below will be assigned according to the number of participants in each of our tours.
Buses: (Used for 25 - 46 Participants) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner *Temsa Safir/Maraton *Man Fortuna
Midibuses: (Used for 17 - 24 Participants) *Isuzu Turkuaz, *Otokar Mega
Minibuses: (Used for up to 16 Participants) *Vw Volt, *Mercedes Sprinter
- All guests are considered to have agreed to the above-mentioned items by completing the sale of the tour.
What's Included
* Economy Class Flight Tickets with Corendon Airlines from Istanbul – Sarajevo / Podgorica – Istanbul
* Local Transportation Services
* Local professional Turkish guiding services
* 3 Nights Accommodation with Breakfast included: 1 Night in Sarajevo, 1 Night in Medjugorje or Surroundings, and 1 Night in Budva or Surroundings
* Panoramic city tours of Budva, Mostar, Počitelj, Konjic, Sarajevo
* Mandatory local guiding services in some cities
* All motorway check-point and parking fees
* City Taxes
* Customs Duties
* Panoramic city tours specified in the program
* Airport taxes and service fees
* 20 Kg baggage + 8 Kg Hand Luggage
Not Included
* Museum and archaeological site entrance fees.
* Extras taken at the hotel.
* All personal expenses
* Extra tours
* Lunch and dinner
* All trips and tours not specified in the program.
* Driver's tip (5 EUR per person)
* Optional guide tips
* International departure tax
* International travel health insurance