IMPORTANT INFORMATION
The ferry times stated in the program are obtained from the relevant ferry companies and may vary based on weather conditions, port operations, and operational reasons. In such cases, the program flow may be adjusted.
The name, surname, and date of birth information provided during the reservation must be complete and accurate as they appear on the passport. Name confirmation will not be made later.
Hotel vouchers and ferry tickets/reservation documents will be sent to you shortly before the package departure date.
All guests are required to have their round-trip ferry reservation documents and hotel accommodation documents with them.
It is recommended that our guests enable international use on their mobile phones.
ACCOMMODATION & ROOM ARRANGEMENTS
Triple rooms may be available depending on hotel availability, and the third bed may be smaller than a standard bed. It is generally arranged as 1 large bed + 1 extra bed. Extra beds are portable and can be folded. This arrangement is deemed accepted by the guest.
Child discounts apply only for one child who meets the age criteria and shares the same room with two adults.
The breakfasts offered in hotels may be continental in style, depending on the standards of the country visited.
Hotel check-in and check-out times may vary according to the hotel's occupancy, but the readiness of the rooms is at the discretion of the hotel.
OTHER MATTERS
Cancellation, refund or change conditions may vary for promotional and early booking campaign packages.
Our company acts as an intermediary in ferry, hotel, and transfer services, and it is the responsibility of the relevant service provider for any program changes due to schedule changes, delays, cancellations, or operational disruptions caused by service providers.
Delays or cancellations in ferry services may occur due to weather conditions, sea conditions, port congestion, and official authority decisions.
VISA & PASSPORT INFORMATION
Turkish citizens need a Border Visa or valid Schengen visa.
The border visa / Schengen visa fee is not included in the package price.
For visa applications, it is necessary to have a passport valid for at least 6 months from the end of the travel date and to prepare the required documents completely.
It is important for guests with green passports to check the validity of their passports.
Obtaining a visa does not guarantee entry into the country. The entry decision is at the discretion of the border police.
Our company is not responsible for any issues that may arise due to worn, wet, or damaged passports.
Guests under 18 traveling alone or only with one parent need a notarized consent letter.